Terms & Conditions

Welcome to FetchMode.store! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • FetchMode.store ("we," "our," "us") operates this website and provides pet-related products for sale.
  • By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use our services.
  • We reserve the right to update these terms at any time.

2. Ordering & Payments

  • All orders are subject to availability and acceptance.
  • We accept major credit cards, PayPal, and other secure payment methods.
  • Prices are subject to change without notice, but confirmed orders will not be affected.

3. Shipping & Delivery

  • We ship within [your shipping regions] and strive to process orders within 1-3 business days.
  • Delivery times vary based on location and shipping method chosen at checkout.
  • FetchMode is not responsible for delays caused by shipping carriers.

4. Returns & Refunds

  • Returns are accepted within 30 days of delivery for unused and unopened items.
  • Refunds are processed back to the original payment method within 5-7 business days after receiving the returned item.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Product Warranty & Liability

  • Our products are designed for pet use, but owners should supervise their pets when using them.
  • FetchMode is not liable for any injury, loss, or damage caused by misuse of our products.

6. Intellectual Property

  • All content, including images, logos, and text, is owned by FetchMode and may not be used without permission.

7. Privacy & Data Protection

  • We respect your privacy and handle personal data according to our Privacy Policy.
  • We do not sell or share your personal information with third parties except for order fulfillment.

8. Dispute Resolution

  • Any disputes will be resolved under the laws of California/us.
  • Customers agree to resolve disputes through arbitration before taking legal action.

9. Contact Us

For questions or concerns, contact us at:
📧 fetchmode.co@outlook.com
📍 [2301 Clement ave Alameda, CA 94501]