At fetchmode, we know you’re excited to receive your order! Below, you’ll find all the details on our shipping process to ensure a smooth experience.

1. Processing & Shipping Times

• Processing Time: Orders are processed within 1-3 business days (excluding weekends & holidays).
• Shipping Time:
  • Standard Shipping (U.S.): 5-10 business days
  • Expedited Shipping (U.S.): 2-5 business days
  • International Shipping: 7-21 business days (varies by location)
• You’ll receive a tracking number via email once your order ships.

2. Shipping Rates

• Standard Shipping (U.S.): Free for orders over $50 | Flat rate of $4.99 for orders under $50.
• Expedited Shipping (U.S.): $9.99
• International Shipping: Rates calculated at checkout based on location.

3. Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your order on our Track Your Order page.

4. Delayed or Lost Packages

• If your order is delayed beyond the estimated delivery window, please contact us at fetchmode.co@outlook.com.
• We are not responsible for shipping carrier delays, but we will do our best to assist you.
• If a package is lost in transit, we will offer a replacement or refund after confirming the issue with the carrier.

5. International Shipping Notes

• International customers are responsible for any customs duties or import taxes imposed by their country.
• Delivery times may vary due to customs processing.

6. Address & Delivery Issues

• Please double-check your shipping address before completing checkout.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Contact Us

For any shipping-related inquiries, reach out to us at fetchmode.co@outlook.com or visit our Contact Us page